Contact Us
Our goal is to provide you with efficient and reliable customer service.
Before you call...
Before calling the IT Support Desk, please have the following information about you and your computer readily available. You must provide this information every time you call, and it will considerably shorten the amount of time it takes to solve your problem.
User Information
- Full Name
- Room Phone Number
- Cell Phone Number
- Dorm Name
- Apartment Number
- Room Letter
Computer Information
- Wall Jack Number
- IP Address:
Windows 2000/XP or Mac OS X - Physical (MAC) Address:
Windows 2000/XP or Mac OS X - Operating System
Hours and Contact Information
| Phone: | (423) 425-4000 | |
| Email: | stuhelp@utc.edu | |
| Hours: | Monday - Thursday | 8:00am - 8:00pm |
| Friday | 8:00am - 5:00pm | |
| Saturday | Noon - 5:00pm | |
| Sunday | 3:00pm - 8:00pm | |